The Professional Covenant

TERMS OF SERVICE

Ethical guidelines and professional protocols designed to protect the integrity of the families we serve and the excellence of our matchmaking process.

Terms & Conditions

Official Service Protocol | Last Update: December 2025

1. Role as Facilitators (Not Creators)

Asli Rishta operates strictly as a Private Matchmaking Facilitator. We provide professional introductions between families based on provided criteria.

  • Divine Will: We believe Marriage (Nikah) is a sacred union decreed by Allah (SWT). Asli Rishta operates solely as a facilitator; we do not "create" matches, we only conduct the search for them.
  • Service vs. Outcome: Payment of fees covers our manual consultancy, vetting labor, and search efforts. Registration does not guarantee that a compatible match will be found, nor does it guarantee a final introduction, engagement, or marriage.
  • Introductions: Sharing of profiles is not a time-bound commitment. It depends entirely on the availability of a candidate who meets your specific criteria. If no compatible match exists currently, the client must wait until a suitable profile is verified.

2. Availability & Timing Protocol

We prioritize compatibility over quantity. Our sharing process is strictly governed by the following:

  • Strictly Subject to Availability: Profile sharing is 100% dependent on whether a compatible match exists in our database that meets your specific requirements (Sect, Caste, Education, etc.).
  • The Requirement of Patience: If a compatible match does not currently exist, the client must wait. We will not share irrelevant or poor-quality profiles just to satisfy a timeframe.
  • No Time Obligations: We are not bound to share profiles on a daily or weekly basis. We share introductions immediately and only when a genuine match is found.

3. Refund Policy & Activation

Upon payment, our team immediately begins manual vetting, database filtering, and consultant allocation.

  • 24-Hour Grace Period: You may request a refund within 24 hours of payment. A 10% Administrative Fee will be deducted to cover bank charges and labor.
  • Absolute Non-Refundability: After 24 hours, all fees are 100% non-refundable. This applies even if you find a match through another source, decide to stop searching, or if a compatible match is not immediately available in our database.

4. Limitation of Liability & Verification Disclaimer

Asli Rishta facilitates introductions based strictly on the data provided to us by the families. We do not act as a private investigation agency.

  • Information Assessment: Our role is limited to assessing families and candidates based on the shared data provided to us. We do not "own" or "vouch for" the absolute truth of any profile's background, documentation, or character.
  • No Physical Verification: Asli Rishta does not conduct physical home visits, office inspections, or verify the financial/property claims of any member. We do not provide physical surveillance or background investigations.
  • Mandatory Family Due Diligence: It is the exclusive responsibility of both families to verify each other’s credentials, including but not limited to: original documentation, family reputation, employment status, medical history, and residential address.
  • Fraud & Misrepresentation: By using our service, you agree that you will not hold Asli Rishta liable for any fake information, fraudulent claims, or hidden facts provided by a candidate. We are not responsible for any "hidden agendas" or misrepresentation of status.
  • Post-Introduction Events: Once an introduction is made, our professional duty is complete. We are not responsible for any disputes, financial losses, or emotional distress resulting from a failed engagement or marriage.
Crucial Note: We strongly advise all families to perform thorough, independent investigations before finalizing any life-altering decisions.

5. Code of Conduct & Termination

  • Proprietary Data: All profiles and photos shared are confidential. Screenshotting or sharing details with third parties will result in immediate termination and legal notice.
  • Right to Refuse: We reserve the right to terminate service without refund for clients who are disrespectful to our staff, provide false information, or exhibit extreme impatience.

Binding Acknowledgment

By proceeding with payment, you confirm that you have read, understood, and agreed to these terms, specifically acknowledging the non-refundable nature of the service and our role as facilitators dependent on match availability.

For questions regarding these protocols:
WhatsApp: +92 321 0072888 | Email: info@aslirishta.pk